How does VTS Dialer improve outbound calling efficiency?

VTS Dialer automates call distribution and eliminates manual dialing, boosting agent productivity and call connection rates.

Why is VTS Dialer suitable for call center operations?

VTS Dialer is built to handle high-volume outbound campaigns with features like predictive dialing, call routing, and real-time analytics.

Can VTS Dialer integrate with CRM platforms for lead management?

Yes, VTS Dialer supports CRM integration to streamline lead tracking, follow-ups, and customer interaction history.

How does Voiping ensure smooth deployment of VTS Dialer?

Voiping provides end-to-end setup, customization, and support for VTS Dialer, tailored to client requirements.

Is VTS Dialer compatible with cloud-based communication systems?

Yes, VTS Dialer supports cloud deployment, allowing flexible and remote call center operations.

Why do sales teams prefer using VTS Dialer for campaigns?

VTS Dialer enables faster outreach, better contact rates, and detailed performance reporting, making it ideal for sales teams.

Can Voiping customize VTS Dialer based on industry-specific needs?

Absolutely, Voiping offers industry-focused customization for VTS Dialer, ensuring optimized performance and compliance.

How does VTS Dialer handle call recordings and compliance?

VTS Dialer includes built-in recording features, storage management, and compliance tools for data security and audit readiness.

Does VTS Dialer support multiple dialing modes?

Yes, VTS Dialer offers predictive, progressive, and manual dialing modes to suit various campaign requirements.

Why choose VTS Dialer for scaling outbound operations?

VTS Dialer is built for scalability, allowing businesses to expand outreach without compromising on call quality or system stability.

Best Voip In India

Service Cancellation

a. Monthly Subscriptions

• Customers may cancel their monthly service subscriptions at any time.

• To avoid being billed for the next billing cycle, cancellations must be made at least 3 days prior to the renewal date.

Cancellations can be requested through your customer dashboard or by contacting our support team at sales@info@voiping.us

b. Prepaid Services / Pay As You Go

• Prepaid balances are non-refundable.

• You may stop using the service at any time, and your remaining credit will remain active until consumed or expired as per your plan.

c. Custom Projects / Development Services

• Custom solutions and development work are non-cancellable once work has commenced.

• If a project is cancelled before initiation, only 50% of the upfront payment will be refunded to cover preliminary costs.

Refund Policy

a. Eligibility for Refunds

Refunds are granted only under the following conditions:

• Technical failure on our platform that prevents service usage, and our support team is unable to resolve it within 5 business days.

• Duplicate payments made by error.

b. Non-Refundable Items

• Setup fees

• Custom development charges

• Usage charges (calls, SMS, minutes used, etc.)

• Domain registrations or third-party services purchased on your behalf

c. Free Trial and Promotional Credits

• Services accessed during a free trial period or via promotional credits are not eligible for refunds.

• Any misuse of the trial or credit offers may result in account suspension without refund.

Refund Processing

• Approved refunds will be processed within 7–10 business days

• Refunds will be made via the original payment method only.

Dispute Resolution

If you believe you’ve been wrongly charged, please contact our billing team at sales@voiptechsolutions.com within 7 days of the transaction. We will investigate and respond within 5 business days.

Policy Updates

Voiping reserves the right to amend this policy at any time. Updates will be posted on our website, and continued use of our services after such updates constitutes acceptance of the revised terms.

Need Help ?

For any queries related to cancellations or refunds, contact us at:

info@voiping.us

+18889191626